Herb Affair is a DIY supplement brand selling empty gelatin and vegetarian capsules in sizes 000 through 1, alongside its own Capsule-It capsule filling machine and a line of organic herbal powders. The pitch is straightforward: buy raw ingredients and empty capsules separately, fill them yourself, and skip the markup that comes with pre-made supplements. Below is a breakdown of what real customers have said about the capsules and the filling equipment.
Herb Affair doesn’t have a public Trustpilot listing, BBB profile, or Amazon storefront that we could find. This roundup is sourced from the brand’s own site-wide, Judge.me-powered review system, which shows a real, disclosed rating breakdown rather than a wall of five-star praise.
How We Sourced These Reviews
Every review below is a real, named review pulled from Herb Affair’s own reviews page, which aggregates feedback across their empty capsules, the Capsule-It filling machine, and related products. The page discloses 464 total reviews with 84% at 5 stars, 9% at 4 stars, and a combined 8% at 3 stars or below, an honestly mixed distribution rather than an artificially perfect one.
Rating Breakdown
Herb Affair’s own review widget shows a distribution that’s strongly positive but not artificially clean, with a real, if small, share of 3-star and below reviews mixed in.
What Customers Consistently Praise
Across dozens of reviews, three themes come up repeatedly: how much the pre-separated capsule design speeds things up, how fast the Capsule-It machine makes what used to be a tedious task, and consistent praise for shipping speed and order accuracy.
Pre-Separated Capsules
Reviewers repeatedly call out how much time the separated capsule format saves compared to prying joined caps apart by hand before filling.
Fast Batch Filling
Multiple reviewers describe filling a hundred or more capsules in well under 30 minutes with the Capsule-It machine, a dramatic improvement over filling by hand.
Fast, Accurate Shipping
Reviewers across multiple product types mention orders arriving quickly and matching what they ordered, a recurring theme separate from product quality itself.
Featured Reviews
These are individually verified reviews pulled from herbaffair.com’s own review system, paraphrased for length.
Three months into using the separated size 0 gelatin capsules, she’s already reordering and says the pre-separated format makes filling noticeably easier than what she’d used before.
Admits the Capsule-It machine was intimidating out of the box, and she messed up a couple of capsules on her first batch. By her second attempt she’d nearly mastered it, and says she now can’t put it down.
Uses Herb Affair’s vegetarian capsules to package her own small-batch, dehydrated mushroom powders, and calls them high quality and easy to fill for turning a homemade product into something with a finished, daily-use format.
Out of her first batch of 300 capsules with the Complete Vegetarian Kit, only one didn’t close properly, a hit rate she calls exceptional. She wishes she’d found the product years earlier.
Says the capsule filling machine will pay for itself quickly, and notes that if the written instructions aren’t enough to get started, there are YouTube videos that walk through the process. He calls the company an absolute pleasure to deal with.
Notes that around $25 seems to be the standard price for this size and quantity, and says the separated capsule format makes his own filling process noticeably easier.
Filled 100 capsules in under 15 minutes using the Capsule-It machine, calling the overall process fast. His honest note: the shaking method didn’t drop every capsule into place on its own, so some had to be positioned by hand, and a few ended up doubled up.
Calls the products amazing and says he tells everyone he knows they need to try Herb Affair.
What Reviewers Consistently Say
Pros
- Pre-separated capsule format saves real time compared to prying joined caps apart by hand
- The Capsule-It machine consistently fills 100+ capsules in under 30 minutes once you’re past the learning curve
- Consistently fast, accurate shipping across multiple product types
- Used by small-batch supplement makers, not just individual DIYers, for packaging their own herbal or mushroom powders
- Pricing that reviewers describe as in line with, or better than, market norms for this size and quantity
The Capsule-It filling machine has a real learning curve. More than one reviewer describes fumbling the first batch before getting the technique down, and one specifically noted that the shaking method doesn’t seat every capsule perfectly, requiring some manual placement and occasionally doubling up. Separately, we found a genuine 1-star review on the brand’s own page from a customer stating capsules were never sent, a real fulfillment complaint rather than a product quality issue. These are disclosed here rather than smoothed over.
Shop Empty Capsules at Herb Affair
Gelatin and vegetarian capsules in sizes 000 through 1, including pre-separated options for faster filling.
Shop Empty CapsulesIs Herb Affair Worth It?
Based on the review history, Herb Affair’s strongest case is for people who already know they want to fill their own capsules and are looking for reliable raw materials to do it with. Reviewers across different capsule sizes and the Capsule-It machine consistently mention speed and ease once they’re past the initial learning curve, and several are running small supplement businesses of their own on top of Herb Affair’s supplies, which is a meaningful vote of confidence in consistency and quality.
The honest limitation is the learning curve on the filling equipment itself. This isn’t a product where every reviewer got it right on the first try, and the brand’s own review page reflects that honestly, with a small but real share of 3-star-and-below reviews and at least one legitimate fulfillment complaint. That’s a more credible picture than a page with zero friction would offer, and it matches what you’d expect from any DIY process that takes a bit of practice.
For someone specifically comparing empty capsule suppliers, Herb Affair’s combination of a pre-separated format, a purpose-built filling machine, and a real, disclosed 4.7 out of 5 across 464 reviews makes it a reasonable option to start with, provided you’re prepared for a short adjustment period with the filling machine rather than expecting it to be instant.
Find the Right Capsule Size for You
Gelatin and vegetarian options in sizes 000 to 1, separated or standard.
Browse Empty Capsules NowSources: Reviews referenced above are paraphrased from publicly visible, verified customer reviews on herbaffair.com, current as of 2026. Star ratings reflect the rating attached to each original review as published, or the aggregate rating for that specific product where an individual score was not separately shown. Herb Affair does not have a public Trustpilot listing, BBB profile, or Amazon storefront that we could find at the time of this roundup, so those platforms were not used as sources. This page reflects independent research into publicly available customer feedback and was compiled by Buzzingley.